FedEx Launches Reusable Packaging System to Help B2B Shippers Reduce Waste
FedEx has launched a reusable packaging system for B2B shippers, designed to reduce reliance on single-use corrugated boxes while improving supply chain efficiency.
Developed with Returnity, the new solution supports circular logistics, cost efficiency and more sustainable shipping operations.
A Scalable Reuse Model for B2B Shipping
The new FedEx-specific box design is built for durability, repeat use and compatibility with existing parcel networks.
Together, FedEx and Returnity are helping B2B customers transition from traditional corrugated packaging to reusable boxes without the handling fees typically applied to alternative packaging formats.
Built for Circular Logistics
While reusable packaging has existed for some time, adoption within traditional parcel networks has often been limited by cost, complexity and operational fit.
FedEx and Returnity designed the new box to help remove those barriers. The reusable packaging solution is durable, collapsible and automation-friendly, allowing it to move efficiently through existing FedEx infrastructure.
“By pairing Returnity’s durable, easy-to-integrate packaging with our global network, we’re helping retailers unlock meaningful cost savings while reducing environmental impact.”
Neil Gibson, Senior Vice President, Global Customer Experience, FedExDesigned for Closed-Loop B2B Environments
Unlike consumer-facing reusable packaging models, which often depend on unpredictable customer return behaviour, this system is designed for closed-loop B2B environments.
In-House Fulfilment
Reusable boxes can support repeat movements from distribution centres and fulfilment operations.
Store Replenishment
The solution is well suited for regular shipment flows between warehouses, stores and retail sites.
Internal Transfers
Businesses can use reusable packaging for predictable internal supply chain movements.
Reverse Logistics
Closed-loop returns can make reusable packaging more practical and operationally manageable.
Scaling Reuse Across Real-World Operations
The reusable packaging system has been piloted with multiple FedEx B2B shippers across North America.
These pilots validated the box’s performance across real-world retail and distribution workflows, including fulfilment-to-store replenishment, internal transfers and reverse logistics.
Operational Benefits for Shippers
Participating shippers reported faster unpacking and restocking, improved labour efficiency, better backroom organisation and lower product damage rates.
These benefits reinforce the role reusable packaging can play not only in reducing waste, but also in improving the overall supply chain experience.
“FedEx made reuse make sense by building the business case, doing the work, and creating a model for how circular logistics can succeed at scale.”
Mike Newman, CEO, Returnity
Supporting More Sustainable Supply Chains
By combining durable reusable packaging with a logistics network built for scale, FedEx and Returnity are helping businesses take a more circular approach to shipping.
The solution supports companies looking to reduce single-use packaging, lower emissions and make progress toward sustainability commitments without compromising speed, reliability or cost control.
International Expansion Planned
FedEx customers in the U.S. can contact their FedEx sales representative directly to learn more about the new reusable box solution.
While the packaging is currently available in the U.S., FedEx plans to expand the programme internationally, including into Australia and Europe, in the near future.
Part of a Broader Sustainability Strategy
The launch supports FedEx’s broader approach to sustainability and its goal of achieving carbon-neutral global operations by 2040.
A Practical Step Toward Smarter, Lower-Waste Logistics
FedEx’s reusable packaging system demonstrates how circular logistics can support sustainability, efficiency and cost control across B2B supply chains.
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